I ordered the Moonstone Amulet ring for my daughter for her 19th birthday which is, Dec. 26th. Alex made sure that even though her ring wouldn't be ready by then because I ordered on short-notice, that she would still have something beautiful to open letting her know her custom ring was waiting for her! And the finished project was simply beautiful. The ring also came with card stating that it was infused with Reiki and etc. Everything about the process of ordering until the ring arrived was very simple and well worth the short wait for such a beautiful finished piece. THANK YOU!