RETURN + REPAIR POLICY
If you are not satisfied with your product, please let me know so I can make it right! If something does not fit, chances are I can resize it. Email firstname.lastname@example.org with your questions + concerns. Returns can be made in exchange for store credit only. All returns must be made within 2 weeks of the delivery date in an unworn condition along with receipt. PLEASE CONTACT THE STUDIO TO AUTHORIZE THE RETURN PRIOR TO RETURN SHIPPING. Return shipping not provided.
Should your jewelry need a repair, please email email@example.com All repairs must be authorized by the studio prior to shipping! Alex Lozier Jewelry is not responsible for jewelry shipped to the studio without prior authorization. Repair fees start at $30 and go up from there. Costs are dependent upon the time + materials required to complete the repair.